USABILITY CONSULTING
Interface Design
At Multimedia Solutions, superior interface design encompasses creative excellence, stellar brand articulation, an energized content presentation strategy and strategic placement of compelling calls-to-action.
In order to drive brand articulation into interface design, Multimedia Solutions conducts a thorough brand definition study (to understand the brand promise), performs a competitive audit (to understand how to differentiate the brand), defines user-based task requirements (to understand how to service user groups individually). Using wireframes created through our information architecture process, we then run an iterative process to create exceptional design layouts.
While our design approach appropriately varies greatly within the categories of marketing sites, presentation modules, customer portals and intranets – each approach focuses on the means to optimize distribution of attention, flow of control, task dependencies and even cultural or regional differences for global applications. Additionally, for each application category, we have developed our own 25-point usability check list which ensures optimal navigation design, content legibility and content layout.
Our interface design services include:
- Usability Analysis and Consulting
- Creative Design
- Storyboarding
- HTML coding
- Flash programming
To learn more about interface design services available through Multimedia Solutions
Information Architecture
In tandem with design, information architecture (that is – how information is organized and presented) is vital to creating and sustaining an exceptional user experience. By analyzing task-based user needs, current and planned site content, available functionality and desired site visitor outcomes, we create a set of site structure wireframes that detail site hierarchy, usability, navigation systems, content labeling and placement.
Similar to the variances in design approaches for different categories of Web assets, information architecture methodologies will also vary greatly from marketing Web sites, client portals, intranets and presentation modules. Each approach focuses on the means to optimize distribution of attention, flow of control and task dependencies.
Our information architecture services include:
- User task analysis
- Navigational Structure Development
- Content analysis, planning and layout
- Wire framing and site structure development
- Usability analysis and consulting
To learn more about information architecture services available through Multimedia Solutions
Utilities
Contrary to many believes, usability optimization cannot be achieved by a "one-size-fits-all" approach. In fact, usability facilities and personalization within Web site architecture go hand-in-hand. That is to say that what is optimally usable by one site visitor may be very different from another. At Multimedia Solutions, we integrate a standard set of usability utilities into our Web site design and development assets that enable individual choices on font size display, print friendly formatting, individual tagging, preference setting and other selections that improve the visitor's one-on-one experience.
Extending beyond design and information architecture, Multimedia Solutions has developed its set of proven methodologies and sciences and to extend usability enhancements beyond design and information architecture. Sharing, tagging, display settings, content and tool preferences are some of the many usability utilities that can provide substantial improvements on Web site experiences on an individual level.
Our services for developing usability utilities include:
- Usability analysis and consulting
- Usability tools and functionality development
- Web site personalization and preferences
- Variable content display template development
To learn more about enhancing your Web assets with usability utilities,
