Multimedia Solutions Launches AI-Powered Chatbot “Wally” for Walden Savings Bank

New Digital Assistant Enhances Online Experience by Helping Visitors Find Information Faster and Easier

(January 27, 2026 | New Jersey) - Multimedia Solutions, a leading digital consultancy specializing in website design and digital marketing, has announced the successful launch of an AI-powered chatbot for Walden Savings Bank. Named Wally, the new digital assistant is designed to help website visitors quickly and easily find the information they need.

Integrated directly into Walden Savings Bank’s website, Wally uses artificial intelligence to provide real-time responses to common questions, guide users to relevant pages, and support customers as they explore banking products and services. The chatbot enhances usability while improving overall engagement and accessibility.

“Wally represents our commitment to helping community banks deliver modern, user-friendly digital experiences,” said Ed Moskowitz, Executive Vice President of Multimedia Solutions. “By leveraging AI, Walden Savings Bank is making it easier for customers and prospects to connect with the information they’re looking for, anytime, anywhere.”

Wally assists visitors with a wide range of inquiries, including account information, lending options, branch locations, and digital banking tools. The chatbot continuously learns and adapts, enabling it to deliver more personalized and accurate responses over time.

For Walden Savings Bank, the launch of Wally reflects an ongoing investment in digital innovation and customer service.

To experience Wally in action, visit https://waldensavings.bank/.

ABOUT MULTIMEDIA SOLUTIONS CORP.

Founded in 1992, Multimedia Solutions Corp. is a leading provider of customer-facing web and mobile solutions. Multimedia Solutions specializes in Website Design and Development, Digital Marketing and Social Media Strategies, and Mobile/iPad Application Development. Our Purpose: to create solutions that transform the way people communicate.